Frequently Asked Questions
Find answers to commonly asked questions about The Dog Wash - Bath House and Grooming services.
Yes, you need to call the salon to make a booking. Our phone number is (02) 9525 7765.
Yes, we offer a walk-in (no appointment) service for washing and drying dogs. Note: if we experience busy periods we will not be able to accept walk-in washes.
Yes, we offer a walk-in wash and towel dry only service. This is usually done while you wait.
We will cease the wash or drying as we don’t want to stress your dog or make them have a negative experience. Our goal is to provide a stress-free environment making the experience enjoyable for every dog. (see our Terms and Conditions)
No, bookings for grooms need to be made by calling the salon on 9525 7765. We accept walk-in’s for wash and blow dry/towel dry and nail clipping.
No, this is a walk-in service and can be done while you wait.
We have sensitive shampoo which we will use for dogs with sensitive skin/allergies. We also have medicated shampoo that can be used for an additional $6. Alternatively, you can bring your own shampoo for us to use.
This service includes a hydrobath wash and blow dry using our high quality shampoos and a full body clip to the length of your choice. It includes nail clipping, sanitary trim, face, feet and tail trim and shaved paw pads. The full groom is finished with fragrance and a super cute accessory.
We will cease the grooming process immediately and ask you to collect your dog asap. Once you have treated the dog we can reschedule your appointment
We accept large dogs up to 2pm and small dogs until 3pm.
Still have questions?
Contact us today for further assistance.